Turn on customer accounts for your store
Customer accounts let shoppers sign in to your store with their email and a password. Once signed in, they can see their past orders, track deliveries and keep their addresses for next time. You choose whether checkout works for guests only, offers an account, or needs one.
How to turn on customer accounts
- In your admin, open Settings.
- Click Customer Accounts.
- Turn on Customer accounts.
- Turn on Show sign-in links to add a sign-in link to your store's header and checkout.
- If you give store credit, turn on Store credit so shoppers can see and spend it.
Choose how accounts work at checkout
Open Settings, then Checkout, and find Customer Access. Under Customer accounts at checkout, pick one option.
Guest only means nobody is asked to sign in. Optional (recommended) shows a box to Create an account for faster checkout next time, with a password field. Required asks shoppers to sign in or create an account before they can pay.
Turn on Customer accounts first. If it's off, Mawg3 won't let you pick Optional or Required. Most stores do best with Optional, because forcing an account can make people leave at checkout.
What shoppers see in My Account
After signing in, shoppers open My Account. They can update their name and phone, change their email or password, and save addresses. They can see their Orders and track deliveries. If store credit is on, the Credit tab shows their balance.
See who has an account
In your admin, open Customers, then the Accounts tab. Registered Customers lists each shopper with their email, store credit and the date they registered. Customers you add at the POS register also show here.
Questions people ask
Do shoppers need an account to buy?
Only if you set checkout to Required. With Guest only or Optional, anyone can check out with just their details.
Can shoppers sign in with their phone number?
No. Store accounts use an email address and a password.