Set up delivery zones and shipping rates
Delivery zones decide where you deliver and what each customer pays for it. Each zone is a group of countries with one or more shipping options. On Mawg3 you manage delivery zones in Delivery, under Shipping zones. Customers only see the options for the country they are ordering to.
What you start with
Kuwait stores start with a Kuwait zone that has local delivery. If you already delivered to the GCC or abroad, GCC and International zones are there too, with your earlier fees.
Stores in other countries start with one zone for their home country and no shipping option yet. Add a price before you go live, or customers can't check out with delivery.
How to create delivery zones
- In your Mawg3 dashboard, click Delivery in the sidebar.
- Under Fulfillment Methods, make sure Delivery is selected.
- Under Shipping zones, click Add zone.
- Enter a Zone name. Customers won't see it, so call it what makes sense to you.
- Under Countries and regions, search and tick the countries for this zone, then click Done.
- Click Add shipping option in the new zone to set its price.
Add a shipping option
Choose Flat rate for one price across the zone. Give it a Name that customers see at checkout, such as Standard, and an optional Delivery time.
Tick Free when the order is over an amount, then enter the Free over amount. This is a simple way to raise your average order.
Fees by governorate in Kuwait
If a zone includes Kuwait, you can choose Local delivery by area. Then set a Fee and a Minimum order for each governorate, or tick Deliver to every governorate.
Fee when no area is chosen is a fallback price. Optional delivery time slots, like Morning or Evening, apply to this Kuwait local rate. Set them under Delivery time slots on the same page.
Managing your zones
Use the menu on each shipping option to Edit, Turn off or Delete it. A zone without any shipping option blocks checkout for those countries.
Each country can only be in one zone. If you use the Markets addon, a country must also be in a market before customers there can buy. Mawg3 warns you when a zone has countries outside your markets.
Other delivery settings
On the same page you can set a Minimum order for delivery, and Delivery Add-ons such as gift wrapping. Click Save changes at the top after editing these cards. Zones and shipping options save as soon as you click Done.
Questions people ask
Can I offer pickup as well?
Yes. Select Pickup under Fulfillment Methods. Pickup points come from your Locations page.
Can I use a courier like Armada?
Yes. Courier addons such as Armada, Jaak and DoDelivery are in the Addon Store. Your zone prices still decide what the customer pays.