Set up shipping and delivery

Choose delivery, pickup or both

Pickup locations come from the Locations page, and customers choose one at checkout.

1. In your dashboard, click Delivery. The page is called Shipping and delivery.
2. Under Fulfillment Methods, turn on Delivery, Pickup or both.
3. For pickup, click Create location or Manage locations and add the shop customers collect from.
4. Click Save changes at the top of the page.

Set up shipping zones and rates

A shipping zone is a group of countries that share the same delivery options. Each zone needs at least one shipping option, or customers in it can't check out.

1. Under Shipping zones, click Add zone, or open an existing zone.
2. Give it a Zone name. Customers won't see it.
3. Search for countries in Countries and regions, add them, then click Done.
4. In the zone, click Add shipping option.
5. If the zone includes Kuwait, choose a Rate type: Flat rate or Local delivery by area.
6. Enter the Name customers see, the Delivery time and the Price.
7. For free delivery on bigger orders, tick Free when the order is over an amount and fill in Free over.
8. Click Done.

Kuwait delivery by area

Local delivery by area gives you a table of governorates. Each one has its own Fee and Minimum order. Untick any governorate you don't deliver to, or tick Deliver to every governorate.

Fee when no area is chosen is the price shown before the customer picks an area. At checkout, customers in Kuwait choose their governorate and area, and the fee follows your table.

Zones and shipping options save as soon as you click Done.

Minimum order, time slots and extras

Minimum order for delivery blocks delivery orders below a subtotal you choose. Pickup and digital orders are exempt. Leave it at 0 for no minimum.

Delivery time slots let customers in Kuwait choose a delivery window at checkout, such as Morning from 9:00 to 12:00. Click Add time slot, name it and set the times.

Delivery Add-ons are paid extras such as gift wrapping or express delivery. Click Add add-on, enter the name and price, and tick it to switch it on.

These settings need the Save changes button at the top of the page.

Connect a delivery company

Mawg3 works with Armada, Jaak and DoDelivery. Go to Addons, install the courier and enter the API key from your courier account. You can then dispatch orders from the order page and follow each delivery on the order timeline.

You can also deliver with your own driver. Fulfill the order and choose Other as the carrier.

Check before you go live

Place a test order to an address in each zone. Check the fee, the free delivery amount and the time slots. If you sell in several currencies with Markets, test one order in each market too.

To offer free shipping for a short promotion, create a Free shipping discount instead of changing your rates.