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Set up MyFatoorah on your store

MyFatoorah is a payment gateway used across the GCC. It takes KNET, Visa, Mastercard, Apple Pay, Samsung Pay and other local methods. On Mawg3 you install the MyFatoorah addon and paste one API key. Customers then pay on MyFatoorah's page, and Mawg3 confirms the payment before the order counts as paid.

Updated 5 October 2026

Before you start

You need an approved MyFatoorah merchant account. MyFatoorah gives you a live API key once your account is active. They also offer a test key for trying things out.

Copy your API key from your MyFatoorah portal. It is a long string, so copy all of it.

How to connect MyFatoorah

  1. In your Mawg3 dashboard, click Addons in the sidebar.
  2. Under Payments & Checkout, open MyFatoorah and click Install. Confirm with Install MyFatoorah.
  3. Click Configure.
  4. Paste your key into API Key and click Save.
  5. Click Test connection.
  6. Check the result says Connected with Live.
  7. Place a small real order on your live store and pay with KNET or a card.

Reading the MyFatoorah test result

Test connection tries your key on MyFatoorah's live system and on its test system. If the key only works on the test system, you get a warning that checkout runs in sandbox mode and no real charges are captured.

If the key works on neither, you see a message that MyFatoorah rejected the key. This nearly always means part of the key was missed when copying. Copy it again and save.

What customers see at checkout

MyFatoorah shows as a payment option with KNET, Visa, Mastercard and Apple Pay badges. When the customer chooses it, they go to MyFatoorah's page to pay. After paying they come back to your store and see their order confirmation.

In Orders, the order shows as Paid once Mawg3 has confirmed the payment.

Refunds and more than one gateway

To refund, open the order in Orders and click Refund. Mawg3 sends the refund to MyFatoorah for you.

If you also use another gateway, pick which one shows first in Settings, then Payment Gateway, then Preferred gateway.

Questions people ask

Does MyFatoorah work outside Kuwait?

Yes. MyFatoorah supports Kuwait, Saudi Arabia, Bahrain, the UAE, Qatar and Oman. Check with MyFatoorah which methods your account has turned on.

Where do I switch from test to live?

There is no switch in Mawg3. Replace the test API key with your live key, click Save, and run Test connection again.