Add store policies to your website

The five store policies

Terms of Use covers how people may use your site and how orders, prices and payments work. Privacy Policy explains what customer data you collect and why. Return & Refund Policy sets your return window and conditions. Shipping Policy covers delivery areas, times and fees. Contact Information tells shoppers how to reach you.

Shoppers often look for these before they pay, especially on a store they have not used before. Clear policies also save you time when a customer asks about a return.

How to add store policies

1. Go to Settings.
2. Click Legal Policies.
3. Write or paste your text in the editor under each policy. You can use bold, italic, lists, alignment and text color.
4. Switch on Show this policy link in the footer for each policy you want visible.
5. Close the window. Your changes save automatically, and the Last updated time appears under each policy.

Generate starter policies

Under Auto-generate Policies, click Generate (Kuwait). Mawg3 fills all five policies with starter text written for a business in Kuwait, in the language your dashboard is using, and switches all five on.

Generating replaces any text already in those five policies. If you have written your own, copy it somewhere safe first.

The generated texts are starting templates, not legal advice. The page itself recommends a review by a licensed legal professional in Kuwait before you publish.

Edit the parts that must match your business

The starter texts include example numbers. Change them to what you actually do:

1. Shipping Policy: processing time, delivery times, delivery areas and how customers get tracking updates.
2. Return & Refund Policy: the return window (the template says 14 days), which items cannot be returned, and who pays return shipping.
3. Contact Information: your email, phone, address and business hours. Replace any placeholder email.
4. Privacy Policy: list the tools you really use, such as analytics, ad pixels or live chat.

Check your policies on the live site

Open your published store and scroll to the footer. You should see a link for every policy that is switched on and has text. A policy with no text does not show, even when its switch is on. Click each link and read it as a customer would.