Add a WhatsApp chat button to your website
A WhatsApp chat button puts a small WhatsApp icon on every page of your website. When a visitor taps it, WhatsApp opens with a chat to your number, ready to send. On Mawg3 it takes one addon and your phone number. There is no API key and no WhatsApp Business account needed.
How to add the WhatsApp chat button
- In your Mawg3 dashboard, click Addons in the sidebar.
- Open WhatsApp Chat Button and click Install. Confirm in the window that opens.
- Click Configure.
- In WhatsApp Number, type your full number with the country code, for example +96512345678.
- Optional: write a Pre-fill Message, such as Hello, I have a question about an order.
- Click Save, then open your published website and tap the button to test it.
Get the number format right
Always start with the country code: +965 for Kuwait, +966 for Saudi Arabia, +971 for the UAE. Don't add a leading zero after the code.
The field removes spaces and dashes for you. Use a number that has WhatsApp on it, or the chat won't open.
Why use a pre-filled message
The pre-filled message is typed into the chat for the customer when WhatsApp opens. They can edit it or just press send.
It helps you spot website leads in a busy inbox. For example: Hi, I found you on your website. Leave the field empty if you'd rather customers write their own message.
Tips for answering on WhatsApp
Use the WhatsApp Business app on your phone so you can set a greeting, an away message and quick replies.
Reply fast during your working hours. Customers who message before buying usually want an answer within minutes.
Chat button or WhatsApp Suite
The WhatsApp Chat Button only opens a chat with you. The Addon Store also has WhatsApp Suite, a separate addon for a fuller WhatsApp Business setup for your store. Start with the chat button if you only want customers to reach you.
Questions people ask
Does the button show on every page?
Yes. Once your number is saved, the button floats on all pages of your published website.
Can I use a landline number?
Only if that number is registered on WhatsApp Business. Otherwise use a mobile number with WhatsApp.